On July 13, 2020, the Italian Knowledge Safety Authority (Garante per la protezione dei dati personali, “Garante”) introduced that it levied a €16,729,600 nice on telecoms supplier Wind Tre S.p.A. (“Wind Tre”) for a number of illegal information processing actions, principally associated to direct advertising and marketing.
The Garante indicated that it had already issued a prohibitory injunction towards Wind Tre for related infringements prior to now, previous to the EU Normal Knowledge Safety Regulation.
Following its investigation, the Garante discovered that quite a few complaints have been filed by customers towards Wind Tre for unsolicited advertising and marketing communications despatched to them with out their consent. In a number of cases, complainants declared that that they had not been in a position to withdraw their consent or object to the processing of their private information for advertising and marketing functions, partly as a result of the contact particulars offered to them in Wind Tre’s privateness discover weren’t correct. As well as, some customers’ contact particulars have been included in public telephone listings regardless of their prior objections. The Garante additionally discovered that Wind Tre’s apps have been configured in a approach that required customers’ consent to the processing of their information for numerous functions, together with direct advertising and marketing and geolocation, on every entry. Such consent might solely be withdrawn after a 24-hour ready interval.
Moreover, the investigation revealed numerous infringements associated to Wind Tre’s enterprise companions. One enterprise accomplice was fined €200,000 for having unlawfully subcontracted components of its processing actions to name facilities that have been accumulating information unlawfully.
For these causes, the Garante (1) fined Wind Tre €16,729,600, (2) prohibited any additional processing of the private information obtained unlawfully, and (3) ordered the telecoms supplier to implement technical and organizational measures guaranteeing an efficient administration of its enterprise companions.
Learn the Garante’s resolution (in Italian).
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